SolarWinds – MSP Take Control


Has your organization been affected by COVID-19?

SolarWinds understands the unexpected challenges MSPs and IT pros are facing due to the COVID-19 outbreak.

To help you quickly respond to the needs of your clients and end users, and keep them safe as they work remotely, we’re extending FREE use of a Take Control Plus license for 90 days if you request it before June 30, 2020. During this period, we are also increasing the number of end-user accounts provided with Take Control Plus—from 10 accounts to 35. These end-user accounts can be offered to your employees or clients, enabling them to safely access their computers remotely using a simplified Take Control interface.

Try MSP Take Control Free

Fast. Powerful Remote Control Software.

SolarWinds Take Control is built to help IT service providers support more customers via fast, intuitive remote support to nearly any platform. Take Control provides access to deep diagnostics from one dashboard while simultaneously connecting to devices typically in seconds. It’s designed to fit your technicians’ workflows—and your company’s budget.

Lightning Fast Remote Support Tools

You can often gauge the satisfaction of a user by how quickly their IT issues get resolved. So your remote support tools should focus on speed and helping technicians connect, diagnose, and resolve issues as quickly as possible to help keep customers happy.SolarWinds® Take Control™ is designed to provide fast-connecting remote support for nearly any platform— including iOS and Android mobile devices—to help you solve problems quickly, so you can focus on increasing the number of users you support—and do so without stressing your team.

Gain Incredible Clarity with Take Control

Many remote support tools don’t easily handle high-resolution monitors or multi monitor situations. SolarWinds® Take Control™ is built to provide high-resolution remote support for modern monitors (4K+) as well as small-format mobile screens, all in 24-bit true color. It also includes a bandwidth indicator so techs can see connection quality at a glance and adjust accordingly.

Take Control is also designed to provide greater visibility for managers to help them optimize service quality, resolve team issues faster, and strengthen customer relationships. The system lets you record sessions, view reports on technicians and teams, and more.

Make Take Control Your Own

Your remote support tools should remind customers of your value, both when you need to provide help and when things run smoothly. We designed SolarWinds® Take Control™ to help put your company’s thumbprint on everything—from applets to reports to automated emails to the ways customers request support.

Beyond that, the brand-able remote support software is built to offer many configuration options to help you optimize your support workflows even further, from automatic routing to mass agent deployments. In short, Take Control helps you customize the system to match your business needs.

Build Your Relationships on Trust with Robust Security

Businesses expect anyone working on their IT – whether inside an organization or via an IT service provider – to keep their data and information secure. SolarWinds® Take Control™ is built from the ground up with security in mind to help you earn your customers’ trust with one of their most important assets—their data. From robust encryption to two-factor authentication to automatic clipboard deletions after sessions, Take Control is designed to provide the secure remote support you need to help keep your customers’ data safe.

MSP Take Control

User-Facing Support

<span class="light">User-Facing</span> Support

Behind the Scene – Support

<span class="light">Behind</span> the Scene – Support

Environment Management

<span class="light">Environment</span> Management